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Disability Access Scheme

Disability Access Scheme

Please be advised that this is not applicable for non footballing events.

The Club's Disability Access Scheme permits supporters with a disability, or other access requirements, to sit in dedicated accessible viewing areas and give them access to services and facilities that enhance their matchday experience.

For example, once on the Disability Access Scheme you will enjoy access to the following services and facilities, if required:

Accessible Entrances
Viewing Areas
Accessible Toilets
Changing Places Toilets
Hearing Impaired
Visually Impaired
Sensory Suite
Lift Policy
Assistance Animals
Medical Exemption Certificates

Furthermore, you should also consider registering with the Disability Access Scheme if you require personal assistance to attend football matches.

For more detailed information on the Club’s Disability Access Scheme, please visit our Disability Access Scheme FAQs.

Personal Assistants

It is important to understand that a Personal Assistant (PA) ticket is not a concessionary ticket but rather a reasonable adjustment made by the Club to enable a disabled supporter to more easily attend events at the Stadium and access the full range of matchday services when they might otherwise find it unreasonably difficult or impossible to access. This is in line with current UK legislation as described in the Equality Act 2010.

Joining the Disability Access Scheme

If you would like to join our Disability Access Scheme, you must complete an Access Requirement form, where you will be required to provide evidence of your disability, before purchasing tickets.

The Access Requirement Form can be completed either via the Online Access Requirement Form or by printing and scanning one of the two downloadable formats below.

Supporting Evidence can also be submitted via the online form or by scanning us a copy of one of the accepted documents given below.

· Middle or Higher rate Disability Living Allowance (DLA)
· Personal Independence Payment (PIP)
· Attendance Allowance (AA)
· Severe Disablement Allowance (SDA)
· Certificate of visual impairment (CVI)
· War Disablement Pension
· A letter outlining your access requirements from your hospital specialist (dated within the last two months)
· The Access Card (details available from
· If resident outside of UK, please provide equivalent documentation.

If you are not in receipt of any of the documentation above, please send us any evidence you do have, which we will assess on its own merits. Please note, each application shall be assessed on a case by case basis.

Please submit your completed form and a copy of any evidence to us via the Online Access Requirement form or via email to

Ticketing and memberships

Once you have completed the registrations onto our Disability Access Scheme, you can find further general information on ticket prices, membership and on-sale dates, on our Ticket pages. Disability Access Scheme allocation will be released at 2pm on the dates listed.